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Customer Care >> Credit Policy
Credit Policy:
The policy is designed to protect both the customer & banglalink's interest. Every banglalink upper class and professional customer is assigned with a credit limit, based on the security deposit or monthly usage against the connection. At 75% of your credit limit banglalink will send SMS/VMS, informing you to pay certain amount to remain within the credit limit and avoid automatic barring. If payment is not received & your usages reach to 100% of credit limit, your banglalink connection will be blocked from further usages.
Credit Limit:
The maximum usage (billed + unbilled) limit set by banglalink credit policy, to protect banglalink customer's interest & avoid fraudulent activity as a precaution.
Security Deposit:
Money paid in advance of a transaction to protect banglalink against nonpayment of any due amount. To avail uninterrupted services, it is advisable to maintain your security deposit level above your average monthly usage.
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