traveling outside bangladesh

you can enjoy mobile services with banglalink in more than 100 countries in asia, america, europe, australia and africa.

benefits of banglalink international roaming

same number worldwide: by dialing your banglalink number your friends, family or business contacts can reach you irrespective of where you are - be it in bangladesh or anywhere else in the world.

gprs roaming: now you can browse the internet, check you emails with banglalink home and abroad alike. just select a compatible network and start using the internet. for list of compatible operators, please see banglalink roaming coverage. (clicking this should download the coverage list in pdf format)

in flight roaming: banglalink launched in-flight roaming service in partnership with aeromobile. banglalink roamers can make/receive calls, sms inside selected flights of emirates and other airlines. the cabin crew will inform you if you can use your mobile inside the aircraft.

maritime roaming: banglalink have maritime roaming for it’s customers in more than 250 ships worldwide. you can use your own mobile while cruising over oceans.

sms roaming: want to control roaming costs? we have a cost effective solution for you called sms roaming. this will enable you to send and receive sms but will restrict voice calls. only banglalink provides automatic sms roaming where activation/deactivation of the service happens automatically. other operators forced you to send request through sms/ussd to activate/deactivate sms roaming.

safe arrival sms: you can inform your friends and family about your safe landing in a convenient and cost effective way using our safe arrival sms. you can also request others to call you, inform that you are departing, various other predefined messages using this innovative and unique service. just dial *111# and follow the onscreen instructions.
roaming info service: you can get roaming coverage, tariff through sms 24/7 from anywhere.

currency (exchange rate) information: a currency converter is at your fingertips. dial *789# and follow the instructions. you can get exchange rate for major currencies, and even can convert any amount of major currencies to bangladeshi taka.

no extra monthly charge: no additional monthly charge for availing roaming facility.

requirements for availing banglalink international roaming

1. a banglalink personal or corporate postpaid connection with isd facility,
2. international credit card (with at least 3 months validity period) to pay security deposit and roaming bills as per bangladesh bank regulation,
3. proof of nationality like passport or driving license,
4. security deposit payable through your international credit card. the security deposit may vary according to the type of connection you are using,
5. no security deposit required for corporate customers,
6. corporate users should contact their enterprise relations manager for details.

procedure for availing banglalink international roaming

1. gather all the required documents,
2. visit any of our customer care centre and ask assistance from our customer care representatives. our customer care representative will guide you through the process of activating roaming service,
3. set yourself free to roam all over the world.

selecting the correct network while roaming

a. automatic network selection:
if your handset have automatic network selection enabled, follow these steps:

1. just turn your handset on, and wait for the handset to select any of the available network(s).
2. when the handset shown the name of any available network of the country you are visiting, your phone is ready to make/receive calls.

b. manual network selection:
in case there is a delay in selecting a network, please try manual network selection. manual search is faster and easier than automatic search. also if you want to use gprs you have to select a gprs enabled network. to select a network manually follow the below steps:

nokia: menu » settings » phone settings » network selection » manual » preferred operator
 
motorola: menu » network selection » available network » preferred operator
 
sony ericsson: menu » settings » connectivity » mobile network » select network » preferred operator
 
siemens: menu » gsm services » network info » manual select » preferred operator

note: dialing while roaming is slightly different than while you are in bangladesh. please check the below section on instructions on how to dial while roaming.

making calls while abroad

to call mobile(s) of visiting country: dial the desired mobile number.

to call a land phone in the visiting country: dial <area code><phone number>

to call back to bangladesh:

to call a mobile in bangladesh: dial <+88><mobile number>
example:  to call 01911304121 while roaming, you have to dial +8801911304121

to call a land phone in dhaka, bangladesh: dial <+8802><land phone number>
example: to call a land phone number (9888370) while roaming you have to dial +88029888370

to call any country: dial <+><country code><phone number> (omit the leading zero if the destination is a mobile number)